Call Center Agent's Top 10 Disease
- Lung Cancer (habitual smoking) - never got that habit eversince, thank God!
- Bone Fracture (long hours of sitting) - guilty...in fact, I had six sessions with a PT last December because of it.
- Jaw Lock (excessive talking) - nah...CCA's are the most talkative people. we talk all night and after shift, we usually have breakfast and talk pa rin...
- Cataract (exposure to PC radiation) - dati ng malabo ang mata ko...
- Stress (damn those irate callers!) - hmp! now that is really stressful. I'm currently a member of the escalation team and it's not something that I enjoy doing...
- Impotency (lack of sex) - ummmm.....
- Fatigue (short sleep) - how can you ever have a good rest with the sun shining thru the windows?
- Asthma (rushing your way coz you might get late) - minsan lang naman ako ma-late...
- Constipation (five minutes lunch) - thirty minutes naman ang lunch namin! I get to enjoy a full hour lunch...or should I say breakfast coz it's 6am-7am?
- Forgetfulness (what day is today?) - what word is that?
It is often spur-of-the-moment decisions, sometimes made by others, that can change our whole lives. - from the novel Sons of Fortune by Jeffrey Archer